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Smik Systems

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Frequently Asked Questions

Where is your location, and do you have any branches?

Smik Systems is headquartered in Coimbatore, Tamil Nadu. We also operate satellite development units to support clients across India and overseas.

How many years of experience does Smik Systems have?

We have several years of experience in IT development, specializing in web applications, mobile apps, UI/UX, and enterprise solutions.

What are the services you offer?

We offer Web Development, Mobile App Development, Custom Software Solutions, UI/UX Design, E-commerce, SEO, Digital Marketing, API Integrations, and Enterprise Automation Solutions.

Do you provide AI and machine learning solutions?

Yes, we develop AI-powered applications including predictive analytics, recommendation engines, chatbots, process automation, and intelligent dashboards.

Can you integrate AI features into my existing software or website?

Absolutely. We integrate AI modules such as chatbots, automation workflows, NLP search, image recognition, and analytics into existing systems without disrupting current operations.

Do you build custom AI chatbots for businesses?

Yes, we create advanced AI chatbots using NLP that can handle customer support, sales queries, ticketing, onboarding, and automated responses across web and mobile platforms.

What AI technologies and tools do you use?

We use OpenAI, TensorFlow, PyTorch, NLP models, automation frameworks, and cloud AI platforms like AWS, GCP, and Azure depending on project requirements.

Can AI help improve my business productivity?

Yes, AI can automate repetitive tasks, improve decision-making with data insights, enhance customer experience, reduce errors, and increase operational efficiency.

Do you provide AI-driven analytics and dashboards?

Yes, we build smart dashboards with AI insights such as trend predictions, customer behavior analysis, anomaly detection, and automated reporting.

How much does it cost to build an AI solution?

AI development cost depends on complexity, model training, integrations, and data volume. We offer affordable packages for startups and full-scale solutions for enterprises.

Can AI be integrated into mobile apps?

Yes, we integrate AI into mobile apps to enable smart recommendations, voice recognition, image analysis, chatbots, and automated workflows.

Do you offer AI automation for business processes?

Yes, we implement AI automation for HR, finance, sales, customer support, reporting, workflow management, and operational tasks.

Is my data secure if we use AI solutions?

Absolutely. We follow strict data privacy, encryption, secure APIs, and role-based access standards to ensure your business data remains safe and confidential.

What are the state-of-the-art products in your current lineup?

We provide enterprise ERP systems, CRM platforms, HRMS solutions, custom POS, and mobile-based automation tools tailored for retail, education, and manufacturing industries.

What do domain and hosting mean, and is it obligatory to have my website hosted by your services?

A domain is your website name (e.g., yourcompany.com). Hosting is the server where your website runs. You can host with us or choose any provider — we work with all platforms.

How does the website design process function?

We follow a streamlined workflow: Requirement Analysis → UI/UX Design → Development → Testing → Deployment → Support. You are updated during every stage.

How long can I receive support and correction work after the website is launched?

We provide up to 3 months of free post-launch support. Extended AMC plans are available for long-term maintenance and feature updates.

What categories of websites have you been involved in designing?

We design corporate websites, e-commerce stores, portals, booking platforms, SaaS applications, landing pages, and custom web systems.

Are there any terms and conditions that I should know before signing up?

We maintain transparent project documentation including payment terms, timeline commitments, confidentiality, and ownership details before starting any project.

How many members work in your company?

Our team consists of skilled developers, designers, QA engineers, and marketing specialists dedicated to delivering high-quality solutions.

Do you do UI/UX design?

Yes, our UI/UX team designs modern, responsive, user-friendly interfaces tailored to your brand identity and user expectations.

How long will it take to get a new website?

A standard website takes around 10–15 days, while larger custom websites or portals may take 30–60 days depending on complexity.

Do you work for abroad clients? If yes, how?

Yes, we serve international clients through online meetings, project management tools, and secure cloud deployments.

Will my website be mobile-friendly?

Absolutely. All our websites and applications are fully responsive and optimized for mobiles, tablets, and desktops.

Who writes the content for the site?

You can provide the content or our professional content writers can create SEO-friendly content for an additional charge.

What is Digital Marketing, SEO and SMO?

Digital Marketing increases your online reach using ads, SEO improves your website ranking on Google, and SMO enhances engagement on social media platforms.

For what size companies do you create web designs?

We work with startups, small businesses, enterprises, and large-scale industries across various sectors.

Do I need to visit your office to discuss?

Not necessary. We manage complete project discussions online via Zoom, Google Meet, or WhatsApp as per your convenience.

Can you help me with an SEO-friendly website?

Yes, all websites we build come with SEO-ready structure including optimized speed, meta tags, sitemaps, and clean code.

What makes Smik Systems different?

We focus on high-quality development, transparent communication, on-time delivery, innovative tech solutions, and complete customer satisfaction.